How can Dynamics 365 improving Sales?
Is your sales team running out of time… Managing the organizational
chaos and struggle of streamline Critical Sales Processes for work efficiently.
When
it comes to connecting a company’s products, services and overall brand value with
customers, Sales has an essential role to play.
The
concerns mentioned above are
merely the tip of an iceberg of what all can go wrong when you are
unprepared\underprepared due to wrong choice or an absence of the right tools.
The
concept of a Customer Relationship Management (aka CRM) platform originated as
a means for exploring and overcoming the various reasons that prevent a sales
team from meeting its targets ensuring that “Inputs”, that often worry you have
an actionable insight as Outcome.
“For many companies, a CRM is the answer.
How Microsoft Dynamics 365 Sales can help you here
Microsoft
Dynamics 365 Sales is an intelligent market leading CRM software that helps MSMEs in
end-to-end management of their entire business development and continuity
process providing sales team with all the necessary tools and a 360-degree insight
needed to increase productivity, foster relationships, and most importantly… win
more deals.
By
streamlining the sales processes, D365 CRM sales process aims to generate and nurturing
more leads and potential sales opportunities, and above all generate accurate
sales forecasting for a higher rate in closing of deals.
Dynamics 365 Sales Enterprise can help your
organization with critical business development processes, maximize revenue
opportunities, and more effectively collaborate across teams. This article highlights the significant
reasons why you should choose a CRM for sales, and how Dynamics 365 is the CRM
of choice.
1. Sales accelerator Dynamics
365
Dynamics 365 facilitates the latest Microsoft ERP and its CRM technologies to focus on the right clients and build trusted relationships with unified relationship data and contextual AI-driven insights while streamlining the sales process with the support of familiar and cohesive tools and intelligent optimization. CRM software gives sales team more time to sell smarter and with enterprise-level intelligence.
2.
Streamlining sales processes and goals
Inducing
CRM into businesses processes is a proven way of making hassle-free and
efficient workflows in an organization. In sales, Dynamics 365 CRM, does more
than just automate the repetitive and mission critical tasks.
Using
its rich toolkit for automated workflows, follow-up emails, power virtual agents, and more, you can ensure
that your lead management is a high-quality service that you and your potential
customers expect throughout the sales process, while unburdening sales team allowing
them to use their time in important tasks. To achieve more consistent sales
interactions by following an ideal sales process as it takes you through each
stage, from creating a lead to closing the sale.
3.
Increased visibility in the sales funnel
Streamlined
sales processes with clearly defined objectives for the sales teams, tend to
offer greater visibility of all potential leads in the sales funnel. Dynamics
365 for sales make it easy to identify where the prospect is stand in the sales
funnel, and at any given time a quality CRM enables sales teams to prioritize
the lead nurturing stages. Managing what leads required the following and needs
a bit of nurturing, automatically organized by industry, job title, priority,
interest level, etc. So, your sales team can spend more time closing sales and
making stronger relationships.
4.
Seamless reporting and analytics
One
of the major benefits of having a CRM for any sales team is the ability to
produce the data it has to offer. The valuable and real-time reports can help
businesses track performance and growth in the most effective ways. CRM
constantly collects data, information about your clients, their persona, what
content offer brings in the leads most likely to close, and what sales tools
are most effective at closing those sales.
All
of that data, combined and compiled for you by the CRM, helps you interpret
your sales team's success, and further streamline your sales process for even
better results as per these insights. Microsoft Dynamics 365 for
sales can generate all of these sales reports with just a click of a
button, so your team can easily see what's working, and what's not to support
your sales team, and make better forecasts.
5.
Improve sales performance
CRM-generated
predictive forecasts and projections can very well be applied to increase the
productivity and performance of a sales team. For sales professionals'
predictions and process streamlining with Sales accelerator dynamics, 365 helps
sales teams perform better with real-time insights on deals, relationship
analytics, and conversation intelligence reports.
Now
they can cope with the current market trends and technology trends. backed by
Microsoft Power platform products, such as Power Bi, PowerApps, and Power
Automate solutions. To boost sales performance, gain visibility, identify
at-risk deals, competitive dynamics, and actionable feedback through Dynamics
365 sales insights for organizations looking to track and analyse pipeline
changes.
6.
Lead management
Microsoft
Dynamics 365 connects you to your customers in a whole new way with its
advanced lead management capabilities. The lead module in Dynamics
365 sales
software provides an overview of what leads exist in the funnel while illustrating
the different options for creating leads, managing them, and working with them
throughout their life cycle.
A
CRM software allow you to segment leads based on their nurturing status, based
on how qualified they are, and where they are in the sales funnel. While
providing information about qualifying and disqualifying leads, it also
notifies when your top-priority prospects are listed right at the top of the
page.
So,
your sales team doesn't have to worry about who to call first. They can now
keep track of how many prospects have already been contacted, by whom, and
when, and even find out how much more information they need to close the
sale.
7.
The right alignment with the marketing team
A
well-aligned marketing and sales team can help you increase marketing ROI.
Sales and marketing can devise a strategy to seamlessly take customers through
the entire buying cycle, from awareness to closing the sale.
“Organizations with tightly aligned sales and marketing
functions enjoy 36% higher customer retention rates. - Zoominfo.com”
Using
leading CRM solutions like Microsoft Dynamics 365 sales makes the sales
process much easier for your teams. Along with the seamless business processes,
they can enjoy robust CRM features to better communicate with marketing teams. To manage future
customer follow-ups and crucial retentions for effective outcomes for your
business.
8.
Access governance
CRM can make managing users easier for businesses. By reducing the risk of end users having unneeded access privileges. Organizations can assign or prevent user access based on their role within the organization while reducing the risk of data breach and exploitation of resources. When managing multi-layered data across organizations, the hierarchy security model is much effective and is based on the management chain or direct reporting structure.
“Access governance is closely related to IT security and data security.
With
Dynamics 365 Sales App you get to define your organization's
overall access controls and governance policies based on the hierarchy of data
and access security model. Teams can be categorized by security roles
within your organization, and to efficiently manage who has access to what and
who doesn't, without facing any operational glitches.
- Provide a
multi-tiered licensing model for users
- Give users
access to the levels of information required to do their jobs
- Support data
sharing authorized user
- Restrict access
to information and objects
9.
Renewing business agreements, collaterals,
contracts
The
contract management module of Microsoft
365 sales helps the sales team to manage and streamline
contract renewal processes. As contract renewals impact overall business
efficiency directly, and without a quality CRM, businesses may have a hard time
retaining customers.
Dynamics 365 sales app helps sales teams to manage renewals of contracts and
agreements, validate increasing income from licenses, maintenance plans, and
support agreements more efficiently. Also, providing every information,
marketing, and sales teams needed to be organized and stored in a sales
cycle.
“Contract renewals and customer retention should go hand in hand
when it comes to sales.
10. Integration
with Microsoft products
The
line between personal and business technology is constantly blurring, making it
more critical for businesses to use technology that increases efficiency, reduces
costs, and saves time.
Best
of all, Dynamics 365 CRM for sales provides great opportunities for
sharing information and CRM capabilities across all Microsoft products. Users
can integrate Microsoft products such as Office 365, LinkedIn Sales Navigator,
Cortana, Power Apps, and Power Automate into the experience, enhancing the user
experience.
11. Absolute
customer satisfaction
A
brand's reputation is largely shaped by the level of customer satisfaction.
Loyal customers become brand ambassadors, making it easier to build your
customer base.
Dynamics 365 sales Insights allows you to understand your customers
better, so you can give them better service. Dynamics 365 Sales enables
salespeople to manage their customer relationships, act based on insights, and
close deals faster. Keep track of every account, lead, and potential contact,
nur
ture
existing sales from lead to order and create sales collateral.
Whom is CRM for… CRM is for Everyone!
Thinking of a
CRM but don't know where to start or are concerned with the lengthy learning
curve?
Microsoft
Dynamics 365 CRM is a highly efficient and flexible platform with a track record
of being successful in B2B & B2C enterprises and even C2C models in any
industry vertical or even in Not-for-Profit organizations.
Team
Soluzione
leverages its expert know-how and experience to maximize the outcomes to their
potential.
Our team has over
a decade of experience on-boarding and grooming sales reps and marketing teams
on how to use the Microsoft Dynamics 365 Sales CRM effectively
and find custom CRM capabilities with additional features and add-ons where we implement custom Dynamics 365 development &
implementation services like configuration, customization, maintenance and
optimization of both out-of-box and customized dynamics 365 applications to
exactly match your information, performance, and business requirements.
Click
here to find more about Dynamics 365 for sales- www.solzit.com/sales-crm/
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