Dynamics 365 Portals Why You Need Them

The first and the foremost question that everyone asks for is, we have our website, even have our own portals then what are the features that will impulse us use the Dynamics Portals. Here in this post you will get the cool features of Dynamics Portal that will make you fall in love with the Microsoft Dynamics 365 Portals

Dynamics Portals for all, Microsoft offers the Portals for everyone. If you have the small business or wants to manage the large organization, the Microsoft Portals fulfill the needs of everyone. There are multiple portals that Microsoft out of the box offers some of them are listed below:

 
1)      Customer Self Service Portal: In this competitive world it has become very difficult to convert your prospects into customers. Regaining your customers is another hurdle that is very difficult to cross. Customer self service portals offers you an opportunity to serve your customers with their full satisfaction. You can gain the trust of the customers by offering them the ability to submit and monitor the support cases. The Cool feature of Customer Self Service is that it offers you an opportunity to show the related knowledge base articles to your customers on the basis of the keyword they have entered in their case. It will be great that your customers will get the answer before submitting their cases. 

2)      Partner Portal: Every business has multiple chain of work, that may include the distributors, reseller, suppliers and many more. Managing all of them under a single platform is a very difficult task. These are external parties and you may not be comfortable including them all in the in-house activities. The Partner Portals offer you an opportunity by which even your partners can create, manage and collaborate their tasks along with you simultaneously without interfering in your in-house tasks and activities. 

3)      Employee Self Service Portal: No matter if you have a small team or a big team the effort of managing them remains the same. The Microsoft offers you a portal that can help you to build the best self-service portal for your employees. You can directly track and trace the efforts of your people. The tasks can also be managed directly through the portals. The individual effort gets reduced by the ESS portal.

The Dynamics Portals are very exciting thing to use as it is the next gen of Microsoft. These portals are easily configurable and even customizations are possible in these portals. The coolest feature that makes these portals useful for everyone is that it is highly optimized for mobile, that makes it portable for everyone anytime and anywhere. If you have any challenges with the Microsoft dynamics Portals, then there are multiple Microsoft Certified partners that can help you to build the best Dynamics 365 Web Portals for your organization. One of the Microsoft Gold Partner is Soluzione, they expertise in building the Microsoft Dynamics web portals. They can configure the portals and can even customize a completely new Dynamics portal that suits all your organizational needs.